I Amsterdam City Card Refund

Options for Refunding Your I Amsterdam City Card

If you find yourself needing to request a refund for your I Amsterdam City Card, there are a few options available to you.

Refund at the I Amsterdam Visitor Center
Refund by Mail
Refund Online

The I Amsterdam City Card is a popular choice for tourists visiting the vibrant city of Amsterdam. It offers free access to over 70 museums and attractions, as well as unlimited use of public transportation. However, sometimes plans change and you may need to request a refund for your card. Here are the options available to you:

Refund at the I Amsterdam Visitor Center

If you are still in Amsterdam and have your I Amsterdam City Card with you, the easiest option for a refund is to visit the I Amsterdam Visitor Center. Located at Amsterdam Central Station, the center is open daily from 9am to 5pm. Simply bring your card and your proof of purchase (e-ticket or physical ticket) and the staff will process your refund.

Refund by Mail

If you have already left Amsterdam and are unable to visit the I Amsterdam Visitor Center, you can also request a refund by mail. You will need to send your I Amsterdam City Card and proof of purchase to the following address:

I Amsterdam Visitor Center
Amsterdam Central Station
Stationsplein 10
1012 AB Amsterdam
The Netherlands

Once your card and proof of purchase are received, the refund will be processed and the amount will be refunded to your original form of payment.

Refund Online

If you have purchased your I Amsterdam City Card online, you can also request a refund through the online portal. Simply log in to your account and select the option for a refund. You will need to provide your order number and the reason for the refund. The amount will be refunded to your original form of payment.

Frequently Asked Questions about I Amsterdam City Card Refunds

Question	Answer
Can I get a refund for my I Amsterdam City Card if I have already used it?	No, refunds are only available for unused cards.
How long does it take to process a refund?	Refunds are typically processed within 7 business days.
What if I have lost my I Amsterdam City Card?	If you have lost your card, unfortunately a refund cannot be issued. However, you can still use your e-ticket or physical ticket to access the included attractions.
Can I get a partial refund for my I Amsterdam City Card?	No, refunds are only available for the full amount of the card.
What if I have purchased a group I Amsterdam City Card?	Refunds for group cards must be requested by the person who made the original purchase.

➡️ Order Your I Am Amsterdam City Card Here 🛒